❓ FAQ PAGE

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 7–14 business days depending on your location.

Will I receive tracking information?
Yes. Once your order has shipped, you will receive a tracking number via email.

Can I return my order?
Yes. We offer a 30-day return policy. If you're not satisfied with your purchase, you can contact us to start a return.

How can I contact customer support?
You can email our support team at:

belverenyc@gmail.com

Our team typically responds within 24–48 hours.